Winnetka Roofing Client Rates Smart Roofing, Inc. 5 StarsAugust 5, 2014
“We have had really wonderful contractors, but Smart Roofing, Inc. are the best I’ve ever worked with. Stan and his crew earned every one of my five stars.
…So when our shake roof had to be totally replaced, he was one of the contractors we called for a bid.
1) The estimate was more detailed and concise than any I’ve ever gotten. Over the course of the negotiations, Stan patiently explained the process, helped us decide on the most appropriate materials, then kept in touch while we wrapped our minds around what was a very large project. Of course, he never charged us.
2) Roofing is messy. Stan tried to prepared us for the disruption, but told us we wouldn’t have to lift a finger – his crew would do it all. The first day on the job, Stan’s crews carefully removed or covered the furniture and plants on our four patios. During the day, the property looked like a war zone. Every night, before they left, the guys removed the debris – including nails – raked the lawn, and yes – hosed the patios, walkways and driveway. Like they were never really there – only better. Even my lawn service was impressed.
3) My neighbors were so impressed, one of them contacted Stan for their repair.
4) When he realize there was debris in my attic, Stan even sent a crew to clean my attic.
5) Throughout the entire two weeks, Stan’s crew showed up at 7:30, left at way past 5:00, and were quiet and respectful the entire time. Every morning, Mario, the foreman, would explain that day’s tasks and ask again if I had any concerns.
We were out of town when the job was finished, so when we got back, I noticed a few of the gutters and downspouts had been repaired and a few replaced. I asked Stan about it. No charge – just needed touching up.
Good work like this should be recognized.”
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